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Library FAQ

Here you will find concise answers in a practical, "how-to" manner.

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------- Please choose your topic ------- Library regulations University library at a glance Classification for the reference collection Classification for open access collections and closed stacks A subject group or journal is not where it used to be. A whole lot of books seems to be missing. The system tells me an item is not on loan but I cannot find it on the shelf. Special collections: Where they are and how to use them Where are items on my subjects kept? Where are the shelf marks located? Loan conditions Bank account for payment of fees and fines Waiver or reduction of fines Fees and fines I didn't get an overdue notice. Do I have to pay nonetheless? An item cannot be renewed. I cannot or I could not return my books on time. I cannot meet the deadline to collect a reserved item. Can someone else borrow something in my name? Do I have to apply for a renewal? How often can an item be renewed? How many items may I borrow ? Where is the issue desk? Help / about I cannot log in to my account. Where do I find the button or link for renewal ? Getting library notifications: How can I switch from surface mail to e-mail? Reading or writing e-mail in the University Library USB storage devices Can I access databases marked "Campus" from home? Can I access electronic journals with yellow resp. yellow-red mark from home? "Nationallizenzen" - nationwide licenses financed by the Deutsche Forschungsgemeinschaft Help / about No delivery or order cancelled: Can I reuse the transaction number? Delivery times Standard ILL is not quick enough for my purpose. Item stolen or missing in Bochum: Can I order it via ILL? How to order an entire volume of a periodical How to find books in libraries of the Ruhr University Which e-books are on offer on the campus? How to find journals in libraries of the Ruhr University Which electronic journals are on offer for students and staff of the Ruhr University? How to find theses in libraries of the Ruhr University How to find books in other libraries in Bochum How to find journals in other libraries in Bochum When I reserved the item, the library system stated a different due date. Why? I cannot manage to reserve an item. Can I cancel a reservation?  

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